Lionsgate Logistics & Transport
Guide: Overview • Services • SLAs & KPIs • Compliance
Services at a glance
Planning & dispatch • Load optimisation • Live tracking • ePOD • Exception handling
SLAs at a glance
OTIF ≥ 97% • ePOD ≤ 2h • Recovery plan ≤ 60m (critical)
Compliance at a glance
NRTA/AARTO • OHS Act • SANS DG/TREM (as applicable) • ISO 9001/45001
End‑to‑end movement of goods: dependable linehaul and distribution with planning, live tracking and disciplined OTIF delivery across South Africa.
Services
• Planning & Execution: route optimisation, load planning, dispatch, ePOD.
• Visibility: live tracking, exception alerts, customer notifications.
• Compliance: permits, DG/TREM where applicable, secure stop points.
• Continuous Improvement: lane reviews, cost and service analytics.
SLAs & KPIs
• OTIF/DIFOT: ≥ 97% (contracted).
• POD: ePOD within 2 hours of delivery; hard‑copy POD 24–48 hours if required.
• Exceptions: proactive comms; recovery plan within 60 min for critical events.
Compliance & Standards
NRTA/AARTO; OHS Act; SANS DG/TREM when applicable; ISO 9001 and ISO 45001 process alignment; POPIA for shipment data and ePOD artifacts.
Planning & execution detail
We plan by lane and time window, balancing load optimisation with service risk. Dispatch uses live ETA variance, geofence alerts and customer notifications. Exceptions trigger recovery plans within 60 minutes for critical events.
Value adds: u2022 Route and stop risking with Secure Services. u2022 ePOD success u2265 99% via IP & Software. u2022 Posttrip analytics for continuous improvement.
Logistics & Transport: FAQs
How do you measure OTIF?
By lane agreement: ontime at agreed delivery window and infull by case/pallet count, with exception codes.
ePOD failures?
Offline capture with sync fallback; hardcopy POD provided within 24u201348h where required.
Critical exceptions?
Recovery plan within 60 minutes, with customer comms and revised ETA; route compliance remains in force.
Targets are typical and confirmed per contract, lane and commodity risk.
Logistics & Transport: Case studies
Retail DC deliveries
Slot discipline + variance alerts lifted OTIF to u2265 97% with fewer chargebacks (typical).
Regional FMCG
Route optimisation reduced km per delivery with stable service levels across peaks (typical).
Crossborder (nonDG)
Border timing buffers and proactive docs checks minimized dwell and improved predictability (typical).
Examples only; actuals depend on lane design, contract terms and border conditions.